Quick answer: If your geran kereta is lost, the registered owner applies to JPJ for a copy with two completed JPJK7 forms, original identification and the prescribed fee. Since 21 June 2010, only the registered owner, an authorised officer or next of kin can apply. JPJ’s page does not list the fee, so call 03-8000 8000 first.
Welcome, fellow member of the Drawer of Important Things. (You know the drawer. It holds three dead phone chargers, a warranty for a toaster you no longer own, and, according to your memory, your car grant.) This guide covers who can apply, what to bring, and what changes if the car owner has passed away or the car is still on a bank loan.
Who can replace a lost geran kereta?
Only three kinds of people can apply for a copy of a car grant in Malaysia: the registered owner, an authorised officer of a government agency, company or organisation, and next of kin. That rule has applied since 21 June 2010, according to JPJ’s page on copies of the registration certificate. (So no, your brother-in-law who “knows a guy at JPJ” does not count. [Gently closes the WhatsApp chat.])
| Who is applying | What JPJ asks for |
|---|---|
| Registered owner | Grant checklist copy, two JPJK7 forms, original ID, prescribed fee |
| Authorised officer | Grant checklist copy, two JPJK7 forms, official letter from the agency or company, prescribed fee |
| Next of kin | Grant checklist copy, two JPJK7 forms, copies of both IDs, proof of relationship, proof the owner cannot attend, prescribed fee |
| Next of kin, owner deceased | As above, with the JPJK7 signed by a court-appointed person, such as an administrator or executor |
Notice who is missing from that table: the buyer who paid you last week, and the friend who is “just helping”. If the car is in your name, the job is yours.
(I know. I also hoped there was a queue-for-me option. There is not, and I have asked the universe twice.)
How do you get a copy of a car grant from JPJ?
You complete two JPJK7 forms, gather the documents in the table above, take your original ID to JPJ and pay the prescribed fee. The JPJK7 is the duplicate application form listed on JPJ’s forms page. Print two before you leave the house, because the printer at home is the only one that will not judge you.
- Empty the Drawer of Important Things one last time. (Yes, the whole drawer. Yes, the toaster warranty can go now. I believe in you.)
- Call JPJ’s listed line, MyGCC on 03-8000 8000, and confirm the current fee and your nearest branch.
- Download and complete two copies of the JPJK7 form.
- Bring your original MyKad or other identification document, plus the supporting papers for your situation.
- Submit at the JPJ counter and pay the fee.
| Before you leave home | kenapa |
|---|---|
| Two completed JPJK7 forms | JPJ asks for two |
| Original MyKad or ID | For verification at the counter |
| Fee confirmed by phone | JPJ’s page does not print it |
Here is the one thing most guides skip: JPJ’s own page does not print the fee. It says only “fees that have been set”. So any exact ringgit figure you see online is somebody else’s memory, and that is why you will not see one here. (This writer cannot remember their own car plate without walking outside, so trust the phone call over me.)
JPJ’s page also does not describe a full online route for this request. Plan on a counter visit, and ask on the phone whether anything has changed since the page was last updated. Five minutes on hold beats two hours in the wrong queue.
(Hold music is free. Regret is not.)
Do you actually need the paper geran?
You may need it less often than you think, because JPJ now keeps the real record in its own database. JPJ began replacing the old Registration Card with the Vehicle Ownership Certificate, or VOC, from 1 June 2016, as its VOC announcement explains. The VOC is not used for road tax renewal, change of ownership or amending your details.
(So your lost paper is not, in fact, the soul of your car. Please breathe.)
| Task | Does JPJ’s VOC notice say the paper is used? |
|---|---|
| Renewing road tax | No |
| Changing ownership | No, checks run against the JPJ database |
| Amending information | No |
| Showing a private company or lender what you own | Not covered by JPJ. Each party sets its own rules |
That last row is the catch. A government database knows who owns your car, but the bank, buyer or finance company across the desk may still want to see the document. (They cannot log in to JPJ’s brain. Neither can you, and I have tried to look confident while doing so.)
What if the geran was stolen, not lost?
If the geran disappeared in a break-in or with a stolen bag, make a police report first and keep your copy. JPJ’s copy page does not list a police report as a required document, so treat this as sensible practice rather than an official JPJ step. A report gives you a dated record if someone later misuses your papers.
(Also, the officer will ask what was in the bag. Practise saying “three dead chargers” with dignity.)
This matters more than it used to. In May 2026, JPJ briefly suspended online ownership transfers after complaints that vehicles were changing owners without the registered owners knowing. Ask JPJ how to confirm your car’s ownership record is still correct, especially if your IC went missing in the same bag. Paranoia is cheap, and this is the one time it counts as admin.
What if the car owner has passed away?
A next of kin can apply, but the JPJK7 must be signed by someone the court appointed, such as an administrator, executor or small-estate appointee. JPJ names the Letter of Administration and Grant of Probate as examples. There is no joke in this first part, because nobody reading this section needs one from me.
You will also need a copy of the owner’s identification, a copy of yours and proof of your relationship. It is slow, paper-heavy work at a hard time, so start with the estate papers and let the car wait its turn. (The car, for once, is in no hurry. It is the only family member who will not ask you when things will be settled.)
| What happened | Your first call |
|---|---|
| Simply lost | JPJ, on 03-8000 8000 |
| Stolen | Police, then JPJ |
| Owner has passed away | Estate papers first, then JPJ |
| Car still on a loan | Your bank, then JPJ |
What if the car is still on a bank loan?
If the car is on a loan, speak to your bank as well as JPJ, because the bank has a registered claim on the car until the loan is settled. JPJ’s voluntary transfer guide says a transaction must be free of pending financial institution claims. So a fresh grant does not by itself make the car free to sell or pledge.
(A new piece of paper is not a magic eraser. I checked. I also tried it on my credit card bill.)
Paid off the loan years ago and the old paper still mentions the bank? Ask the bank to confirm the claim has been cleared at JPJ before you apply for anything else. A “paid in full” letter in the Drawer of Important Things is lovely, but JPJ’s record is what gets checked.
Why does a missing geran stop a cash-against-car deal?
Getting cash against your car starts with proving what the car is, so the geran comes first. Perfect Pajak Car needs three things from a customer: the car grant, your IC, and the car’s model and year. We only take fully paid cars, so a car still under a bank loan is not accepted.
(Our checklist is short. It would fit on a toaster warranty.)
| Your situation | What to do first |
|---|---|
| Geran lost, car fully paid, your name | Apply for the JPJ copy, then get in touch |
| Geran lost, car on a bank loan | Speak to your bank. We cannot accept this car |
| Geran in a late parent’s name | Sort out the estate and the transfer first |
| Geran found behind the fridge | Celebrate quietly. Scan it today |
Once you have the copy, read how the car pawn process works before you decide anything. If the car is fully paid and you need cash soon, here is how Perfect Pajak Car works. Then photograph the new geran and store it somewhere with a search bar, because the drawer has had enough chances. (The drawer and I are seeing other people.)
Frequently asked questions
What do I do if my car grant is lost in Malaysia?
The registered owner applies to JPJ with two completed JPJK7 forms, original identification and the prescribed fee. Call 03-8000 8000 to confirm the fee and branch first.
Can someone else apply for my geran copy?
Only an authorised officer of an agency or company, or next of kin with supporting documents. A friend or agent cannot apply for a privately owned car under the rule JPJ lists.
How much does a replacement geran cost?
JPJ’s page says only that a prescribed fee applies and does not print the amount. Confirm it with JPJ before you go.
Can I renew road tax without the geran?
JPJ’s VOC notice says the certificate is not used for road tax renewal. Your insurance and road tax rules still apply, so check the current requirements with JPJ.
Can I pawn my car without a geran?
Perfect Pajak Car asks for the car grant, your IC, and the car’s model and year. Get the JPJ copy first.
Apa perlu buat kalau geran kereta hilang?
Pemilik berdaftar perlu memohon salinan di JPJ dengan dua borang JPJK7 yang lengkap, dokumen pengenalan asal dan fi yang ditetapkan. Hubungi 03-8000 8000 untuk mengesahkan jumlah fi dan cawangan terdekat.
Get help
Got your geran and a fully paid car? Perfect Pajak Car gives cash against the car while you keep driving it, usually within 24 hours. Your car stays with you the whole time. The amount depends on the car’s model and year.
WhatsApp +60 11-2571 5206 between 8am and 11pm daily, or see how Perfect Pajak Car works.
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